About Us

Our digital marketing experience will get your rental property the attention required to guarantee occupancy.

Epic uses the expertise and editing abilities of multiple interior designers  to create enticing and comfortable interiors appropriate to their  locations.

We  take immense pride in our process and use all the tools at our disposal  to screen guests in order to protect the guests and our properties.

We  are available to our guests 24/7/365 if they have questions or issues  during their stay. Communicating with guests can be the most important  part of ensuring a quality experience at one of our properties.

Epic uses a team of certified professional cleaners who we employ, to deep clean each  property after every stay. Cleanliness is one of our highest priorities.

Keeping  each property looking great from its curb-appeal to the choice of bed  linens is crucial to successful rentals. Our support teams include  landscapers, cleaners, and contractors, who will handle maintenance and  repairs as needed.

Revenue  is important in any business. It is also important for guests to pay a  fair price based on the area in which they are staying. We use  state-of-the-art software to provide data which helps us set the pricing  competitively creating value for our guests and our property owners.

We  provide our property owners with a detailed financial report at the end  of each month so they can keep track of their property’s progress.

As your Airbnb property manager in San Antonio, we make ourselves available to guests 24/7. If a prospective guest has a question about the property before the reservation, we offer immediate advice. If a current guest has issues, they can contact us at any time, day or night, for assistance. Rapid communication can be a valuable key in making sure every guest has an excellent Airbnb experience.

Guests who stop in for a brief stay at your Airbnb will always expect to see certain necessities available. From the toiletries in the Airbnb bathroom to the hand soap and dishes in the kitchen, we make sure every unit is properly prepared for a comfortable stay. If you have specific items that you generally stock for your guests, such as snacks, bottled water, or souvenirs, we can also help with those small items that make a stay most likely to garner a five-star review.

One  of the biggest reasons Airbnb guests leave a bad review after a stay is  if the property was not as clean as it should have been. When you work  with us as your Airbnb property management team, your guests will never  find a dirty, unkempt place to stay. We employ our own cleaning TEAM and do not rely on outside contractors. We adhere to the strictest standards when they clean  and sanitize a property. Every visit from one of our home cleaning professionals will involve a deep-cleaning process that  properly prepares the property for the next guest.    Each home is inspected by one of our Home Specialist before each guest checks-in.     

One of the main successes in short-term-rental management is that we have over 25 years experience in the hospitality industry, and we were executives with Marriott and Hilton Hotels. Face it, your home is basically a hotel. We offer our guests 24/7 personalized communication. We will never use automation, bots, artificial intelligence, or virtual assistants like many companies are changing to.

We are one of the first companies to offer our guests a full range of concierge services. This is available at no charge after their booking and during their stay. We offer event information, restaurant recommendations, shopping services and will get that favorite event ticket for all guests.